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Post by dmoney2000 on Mar 2, 2022 21:37:43 GMT
Hello, I placed an order about a month ago. I've sent two emails to Tangible Waves but no reply. I was just trying to ask if it shipped.
Can someone please talk to me? I know TW it's supposed to send an email confirmation once the package ships, but that doesn't always happen.
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Post by admin on Mar 2, 2022 21:54:09 GMT
Hello, I placed an order about a month ago. I've sent two emails to Tangible Waves but no reply. I was just trying to ask if it shipped. Can someone please talk to me? I know TW it's supposed to send an email confirmation once the package ships, but that doesn't always happen. Hi dmoney2000, I'm chasing this for you, hope you'll get a message very soon. I do know that Robert's team was hit with a case of COVID which may have resulted in some delays as well. |
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Post by dmoney2000 on Mar 2, 2022 22:08:53 GMT
Thank you! I would hope to be understanding of any situation that could be holding things up. Was just looking for some communication. Thanks again
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Post by matthewd on Mar 8, 2022 17:58:05 GMT
I ordered my rack in January and it just shipped, so be patient. I felt bad sending emails because I thought it was probably a covid situation that was delaying things. Anyway I was told it was going to ship a few weeks ago and finally got an email today that it did ship. Though no tracking number yet. So your stuff will probably ship soon.
Scratch that, I got a tracking number.
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Post by rappel on Sept 1, 2022 8:33:09 GMT
I also jsu sent like five new emails for ask about if it's possible to change my order before it's shipped...
I also need some help with the new AE rack creation...
Basically I requested to freeze the order I just made one week ago and change it completely...
I'm worried the message doesn't get through...
ty.
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